Privacy Policy

Information You Provide Voluntarily

When you contact us or use our services, we may ask for:

• Name
• Email address
• Phone or mobile number
• Health-related information you voluntarily share through inquiry forms
• Insurance information provided for Spravato® coverage verification
• Any other information you choose to provide

Information Collected Automatically (Log Data)

When you visit our website, our servers may automatically log standard data provided by your web browser, including:

• Your device’s Internet Protocol (IP) address
• Browser type and version
• Pages you visit and time spent on pages
• Time and date of your visit
• Device type and operating system
• Geo-location data (depending on device settings)
• Other diagnostic and error data

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

We may collect personal information from you when you:

• Access our content via a mobile device or web browser
• Contact us via email, social media, or similar technologies
• Mention us on social media

We may use this information to:

• Provide core platform features and services
• Customize and personalize your experience
• Communicate with you and respond to inquiries
• Schedule and coordinate appointments
• Verify insurance eligibility for Spravato® treatment
• Improve our website and user experience
• Send relevant communications about our services (with your consent)
• Comply with legal and regulatory obligations

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.

Any protected health information collected during the course of clinical care is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state regulations. Our website forms are designed for initial inquiries and scheduling only. Clinical health information is managed through secure, HIPAA-compliant systems separate from this website.

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100 percent secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. You should avoid making your personal information publicly available via our platform.

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

If necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest.

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

You have the right to:

• Choose whether to provide personal information (noting it may affect access to certain services)
• Request details about personal information we hold about you
• Request correction of inaccurate, outdated, incomplete, irrelevant, or misleading information
• Opt out of marketing communications at any time
• Not be discriminated against for exercising any of your rights over your personal information

If you believe we have breached a relevant data protection law and wish to make a complaint, please contact us and provide full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with it.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

For any questions or concerns regarding your privacy, you may contact us:

Email: info@reyou.life
‍Phone: (732) 344-4381
‍Address: 5170 Route 9 South, Howell, NJ 07731